Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing and using Healthportal (including our website, mobile applications, and services), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Continued use of Healthportal following changes constitutes acceptance of the updated terms.

2. Use of Service

You agree to use Healthportal for lawful purposes only. You are prohibited from:

  • Using the service to transmit unlawful, harmful, or abusive content
  • Attempting to gain unauthorized access or interfere with our systems
  • Reproducing, copying, or distributing content without permission
  • Using the service for commercial purposes without authorization
  • Harassing, defaming, or harming other users
  • Reverse engineering or attempting to derive our proprietary algorithms

3. Medical Disclaimer

Healthportal is not a substitute for professional medical advice. Our content and AI tools are for educational and informational purposes only.

  • Never rely on Healthportal for medical diagnosis or treatment decisions
  • Always consult a licensed physician for medical concerns
  • In medical emergencies, call emergency services immediately
  • Doctor consultations do not establish a permanent doctor-patient relationship
  • Physicians on Healthportal are independent contractors, not employees

See our full Medical Disclaimer for details.

4. User Accounts

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your password confidential and secure
  • Notify us immediately of unauthorized access
  • Be responsible for all activities under your account
  • Comply with all applicable laws and regulations

We reserve the right to suspend or terminate accounts that violate these terms.

5. Payments and Subscriptions

If you purchase a subscription or service:

  • You agree to pay the stated fees and any applicable taxes
  • Recurring subscriptions auto-renew unless cancelled
  • Cancellation must be made before the renewal date
  • No refunds for partial months or cancellations
  • We may change subscription prices with 30 days' notice

Payment is processed securely by Stripe. All payment disputes are subject to Stripe's policies.

6. Intellectual Property Rights

All content on Healthportal (articles, images, videos, software, logos) is owned by Healthportal or licensed from third parties. You may not:

  • Reproduce or distribute content without permission
  • Modify or create derivative works
  • Use content for commercial purposes
  • Remove or obscure copyright notices

Educational and personal use of non-commercial excerpts with proper attribution is permitted. For other uses, request permission at licensing@healthportal.com.

7. User-Generated Content

You retain ownership of content you create (messages, forum posts, feedback). By posting content, you grant Healthportal a perpetual, royalty-free license to use, modify, and distribute it.

You warrant that your content does not infringe on anyone's rights, is not defamatory, and complies with all applicable laws. We may remove content that violates these terms.

8. Limitation of Liability

To the fullest extent permitted by law, Healthportal is provided "AS IS" without warranties of any kind. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Medical outcomes or health consequences
  • Service interruptions or technical failures
  • Third-party actions or content

Our total liability is limited to the amount you paid in the past 12 months, or $100, whichever is less.

9. Indemnification

You agree to indemnify and hold harmless Healthportal, its officers, and employees from any claims, damages, or costs arising from your use of the service or violation of these terms, including legal fees.

10. Termination

We may suspend or terminate your account immediately if you:

  • Violate these terms or our policies
  • Engage in harmful, abusive, or illegal activity
  • Repeatedly misuse the service
  • Fail to comply with our requests

Upon termination, your right to use Healthportal ends immediately. We may delete your account data after 30 days.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of [Jurisdiction], and you consent to the personal jurisdiction and venue of such courts.

12. Dispute Resolution

Before pursuing formal legal action, we encourage you to attempt to resolve disputes informally by contacting legal@healthportal.com with a detailed description of the dispute.

If informal resolution fails, disputes shall be resolved through binding arbitration rather than litigation, except for injunctive relief. Arbitration shall be administered by [Arbitration Body] under its rules.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14. Contact Us

For questions about these Terms of Service, please contact:

Email: legal@healthportal.com

Mail: Healthportal Legal Team, [Address], [Country]